The Law Firm As A Platform with Erik Mazzone

<p>Jared Correia talked with a seasoned business management consultant about how law firms can build their practices more like tech companies.</p> <p><em>The Above the Law Non-Event is supported by vendor sponsorships.</em></p> <p><strong>Episode Highlights</strong><br /> 04:04 What Eric means by a law firm as a platform and its importance in providing excellent service to clients<br /> 06:36 The importance of using law practice management software<br /> 10:34 Intake: Focusing on reducing friction in the intake process<br /> 12:17 The concept of creating a client journey as part of the intake process<br /> 18:48 The importance of usability and adoption of technology and software in law firms<br /> 22:21 The most utilized document for automation to understand and appreciate its benefits<br /> 27:29 Advantage of an integrated payment processing system within a law firm's practice management software</p> <p> </p> <p><strong>Episode Resources</strong></p> <ul> <li>Connect with Jared Correia</li> <li><a href= "mailto:jared@redcavelegal.com">jared@redcavelegal.com</a></li> <li><a href= "https://redcavelegal.com/">https://redcavelegal.com/</a></li> <li><a href= "https://www.linkedin.com/in/jaredcorreia">https://www.linkedin.com/in/jaredcorreia</a></li> <li><a href= "https://twitter.com/RedCaveLegal">https://twitter.com/RedCaveLegal</a></li> <li>Connect with Erik Mazzone</li> <li><a href= "https://www.erikmazzone.com/">https://www.erikmazzone.com/</a></li> <li><a href= "https://www.linkedin.com/in/erikmazzone">https://www.linkedin.com/in/erikmazzone</a>  </li> </ul>