Tajja Isen on how we talk about race, lip service and the gap between intention and action

Corporations throw words like "diversity," "inclusion" and "anti-racist" around a lot these days, but Canadian writer Tajja Isen says they often amount to little more than lip service. She tells us about her new book, Some of My Best Friends: Essays on Lip Service, and why she believes the gap between intention and action has never been wider.