Investigation: Why British Gas have been breaking into customers’ homes

<p>A Times journalist went undercover to show that British Gas obtained court warrants to break into customers’ homes to force fit prepayment meters.&nbsp;The investigation led to immediate responses from the company, the regulator and from government. So how did the investigation unfold?</p><p><em>This podcast was brought to you thanks to the support of readers of The Times and The Sunday Times. Subscribe today: thetimes.co.uk/storiesofourtimes.</em></p><p><strong>Guest</strong>: Paul Morgan-Bentley, Head of Investigations, The Times.</p><p><strong>Host</strong>: Manveen Rana.</p><p><strong>Clips</strong>: Times Radio, Sky News, BBC, Parliament.</p><br /><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>