#17 - Dave Ratner on his story of building Dave's Pet Food, his experience in retail industry, importance of customer service and a lot of valuable insights in retail industry

<p>In this Episode, I was joined by Dave Ratner, <strong>For more than 4 decades, Dave Ratner has been building an independent, critically and commercially acclaimed pet supply business.</strong> With seven <a href="http://www.davessodaandpetcity.com/" target="_blank">Dave’s Soda and Pet City</a> stores, and a nationally marketed line of <a href="http://davespetfood.com/" target="_blank">high-quality pet food</a> for dogs and cats, Dave has earned a seat at the table on the National Retail Federation Board of Directors. He also sits on the Retail Advertising and Marketing Association Board of Directors, the only small business owner representing the independent retailer alongside the VPs of Marketing for Home Depot, Walgreens, and Target.</p> <p>Dave has represented the voice of small business owners before both houses of Congress and continues to work to elevate the retail industry.</p> <p>Dave Ratner received the Silver&nbsp;Award from the National Retail Federation and was named to the&nbsp;Massachusetts Retail Hall of Fame in recognition of outstanding contributions to the Retail Industry and&nbsp;induction into the Massachusetts Retail Hall of Fame.</p> <p>Dave is also an author of a book &gt;&gt; <a href="https://daveratner.com/store/">Make Your Customers Love You So Much They’ll Never Go Anyplace Else</a></p> <p>Thank you!</p> <p>Sumit Patil &gt;&gt; <a href="https://www.linkedin.com/in/sumit-s-patil/">LinkedIn&nbsp;</a></p>