What We Can Learn From Our Dentist [RR 789]

<span style="font-weight: 400">Why is adapting to technology important? Look around you. Keeping up with the latest technology is key to any successful enterprise. It is a requirement today. It increases flexibility, streamlines operations, and helps you adjust your forward progress. I'm with Chris Cloutier and Craig O'Neill at ASTE 2022, and we discuss the four ‘Ts’ … </span><span style="font-weight: 400">technology, touch, trust, and transparency. The inspiration for this episode stemmed from Tracy receiving a video from an orthodontist's office and how it can be easily implemented in our industry. </span><b> </b> Chris Cloutier is co-owner of <a href="https://www.goldenruleautocare.com/" target="_blank" rel="noopener">Golden Rule Auto Care</a> in Dallas Texas and CEO of <a href="https://autotext.me/" target="_blank" rel="noopener">Auto Tex Me</a>. Listen to Chris’s previous episodes <a href="https://remarkableresults.biz/?s=%22chris+cloutier%22" target="_blank" rel="noopener">HERE.</a> Craig O'Neill, VP of Training, <a href="http://Autotextme.com" target="_blank" rel="noopener">Autotextme.com</a>. Listen to Craig's previous episodes <a href="https://remarkableresults.biz/?s=%22craig+o%27neill%22" target="_blank" rel="noopener">HERE </a> Key Talking Points <ul> <li style="font-weight: 400"><span style="font-weight: 400">Using videos to do your inspections and business discussions</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Technology plus touch equals trust or transparency</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Get service advisors to set expectations at the beginning of a visit.</span></li> <li><span style="font-weight: 400">Connect through technology without having to waste time- </span><span style="font-weight: 400">send a text message that points to an email to open a video.  You now have secured two main lines of communication for this person</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Pre-sel