What Consumers Want: How Providers and Disruptors Treat Patients as Consumers

How Providers and Disruptors Treat Patients as Consumers with host Stephanie Douglass.<br /><br /> - We go out to the public and ask them about their biggest pain point when it comes to their healthcare experiences.<br /> - We go in depth with a provider organization and a disruptor organization side by side. Jennifer Bollinger, Senior Vice President and Chief Consumer Officer of Ochsner Health and Andrea Pearson, Chief Growth Officer for Dispatch Health, join MDRG President and Founder Sondra Brown to discuss how they are prioritizing the consumer throughout their organizations. <br /> - MDRG’s Lauren McCabe discusses how Baby Boomers are not who we thought they were, and their behavior in the consumer marketplace is worth a second look.<br /><br />Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at <a href="http://www.healthcarenowradio.com/listen/" rel="noopener">www.healthcarenowradio.com/listen/</a>