Using back-of-house technology to grow your cafe chain

<p>Jeffrey Young is joined by cafe chain operators and back-of-house technology providers to understand what tech building blocks you will need to scale from one, to two, to four and beyond. </p><p>David Abrahamovitch, CEO of <a href="https://grind.co.uk/">Grind</a>, shows how he uses back-of-house technology to manage KPIs across his 11 cafes.</p><p>Joe Cripps, Managing Director of <a href="https://trailapp.com/">Trail</a>, shows how removing cognitive load from your team simultaneously lowers costs, increases revenues while boosting customer service. </p><p>Dane Atkinson, CEO of <a href="https://www.odeko.com/">Odeko</a>,  explains how independent cafes can benefit from the same technology that the big coffee chains use but at a reasonable cost.  </p><p>Credits music: <a href="https://open.spotify.com/track/3MBW6NU5GclIFCVFiIzPfk?si=KcwX2SfQTK2ZkpiFHQuMQQ">"Fire" by Ruby Confue</a>, winner of the 2017 <a href="https://www.coffeemusicproject.com/">Coffee Music Project</a>. </p><p>Get in touch and tell us what topics you'd like to hear by visiting <a href="https://www.worldcoffeeportal.com/5THWAVE/podcast">www.worldcoffeeportal.com/5THWAVE/Podcast</a></p>