TownHall: The Ongoing Journey in Modernizing a Patient Access Center

<p><strong style="background-color: transparent">February 16: </strong><span style="background-color: transparent">Today on TownHall </span><a href="https://www.linkedin.com/in/rtstephan/" target="_blank" style="background-color: transparent">Reid Stephan</a><span style="background-color: transparent">, VP and CIO at </span><a href="https://www.slhn.org" target="_blank" style="background-color: transparent">St. Lukes</a><span style="background-color: transparent"> talks with </span><a href="https://www.linkedin.com/in/jeffrey-sturman-281864/" target="_blank" style="background-color: transparent">Jeffrey Sturman</a><span style="background-color: transparent">, Senior Vice President &amp; Chief Digital Officer at </span><a href="https://www.mhs.net/" target="_blank" style="background-color: transparent">Memorial Healthcare System</a><span style="background-color: transparent"> about the ongoing modernization effort for their patient access center. What has he learned in going from a decentralized to centralized model in the patient access center space? Has he found any effective ways to measure success of new implementations and initiatives? What have been the challenges and unexpected delights of the journey so far?</span></p><p>Healthcare needs innovative ways to address staffing shortages from clinical to IT employees. Are you curious about how technology can help support your Healthcare staff? Join us on our March 9 webinar, “<a href="https://thisweekhealth.com/leaders-series-the-changing-nature-of-work-remote-hybrid-onsite-shortages/" target="_blank">Leaders Series: The Changing Nature of Work</a>,” to explore how Health IT can be used to supplement Healthcare professionals.</p><p><a href="https://www.thisweekhealth.com/subscribe/" target="_blank">Subscribe: This Week Health</a></p><p><a href="https://twitter.com/thisweekhealth" target="_blank">Twitter: This Week Health</a></p><p><a href="https://www.linkedin.com/company/ThisWeekHealth" target="_blank">LinkedIn: Week Health</a></p><p><a href="https://www.alexs