The Innards of Customer Success with Ashvin Vaidyanathan

Ashvin Vaidyanathan is the VP of Customer Success and Insights at LinkedIn. He is also the former Chief Customer Officer at the dominant customer success platform Gainsight and the author of The Customer Success Professional's Handbook. Ashvin and Jeremey discuss the current and future state of customer success, including its evolution and some of those pesky questions that surround it today. Visit SalesLoft.com for show notes and insights from this episode.