The future of CX is inclusive

<p>Amas and Bob have a great conversation about what is driving the future of customer service. </p> <ul> <li>What is the next great idea to win the hearts of minds of customer once convenience is solved. </li> <li>Amas shares a story about how SMS helped a hearing impaired person. </li> <li>Citizens are changing how states do business. </li> </ul> <p>And much more.  Learn more about Bob and Amas at www.contactcenter.tv</p>