The Customer’s Point of View | Courneya on Acceleration

<p>The Big Themes:</p><ul><li><strong>The creativity that each one of them had:</strong> Telling their own story – and a lot of them used real-life stories and data, and so much more.</li><li><strong>They’re very polarizing:</strong> You can’t really put human management together and feel that’s a warm environment – that definitely has a lot of tone to it.</li><li><strong>More companies are trying to be strategic:</strong> In order to be competitive and to meet customer expectations, they’re having this drive to be from the customer’s point of view.</li><li><strong>There’s lots of ways to engage with us:</strong> We’ve been running this event for over 10 years, and it’s a fantastic way to network with the Microsoft ecosystem.</li></ul><p> </p><p>The Big Quotes:</p><p>“So how do you build those skillsets and some of those big questions of how you can become adaptable.”</p><p> </p><p>“I think they are going to move up to the top of the list and compete higher.”</p><p> </p><p>“As a young leader I guess is to lead with empathy, and lead with human awareness and kindness.”</p><p> </p><p>This episode is brought to you by BMC Software.</p><p> </p>