The benefits of over communicating with customers

<p>In this bonus episode of Put That Coffee Down, Kevin sits down with one of his earliest mentors in freight, <a href="https://www.linkedin.com/in/phinojosamexicofreight/">Patty Hinojosa</a>. Patty is now the Director of Mexico Sales and Operations at <a href="http://cargoquotes.com/">CargoQuotes</a>. Kevin and Patty discuss the niche of cross-border trucking in and out of Mexico. It’s one of those specialties where freight brokers become consultants and trainers for their customers. A single misstep during the process can cost shippers dearly, so it’s always important to be proactive and over communicate to make sure nothing takes you by surprise. </p><p><a href="https://podcasts.apple.com/us/podcast/freightcasts/id1485144537" target="_blank"><strong>Apple Podcast</strong></a></p><p><a href="https://open.spotify.com/show/02zkUOTINAEXzGpEYPdgnT?si=5sliKq0zSrq6pqr-fGkF3w" target="_blank"><strong>Spotify</strong></a></p><p><a href="https://www.freightwaves.com/podcasts" target="_blank"><strong>More FreightWaves Podcasts</strong></a></p>