The Authority: Culture Rules with Mark Miller, WSJ Best-Selling Author and Chick-Fil-A VP

<p>In this episode, we’re bringing you a conversation from The Authority Podcast, part of the Be Podcast Network.<span class= "Apple-converted-space"> </span></p> <p>Today’s guest is international best-selling author and business leader Mark Miller, Vice President of High Performance Leadership for Chick-Fil-A.<span class= "Apple-converted-space"> </span></p> <p><em>Culture Rules: The Leader's Guide to Creating the Ultimate Competitive Advantage</em> is Mark’s 11th book. He currently has over one million books in print in more than twenty-five languages.</p> <p>Ross and Mark discuss:</p> <ul> <li>71% of U.S. leaders believe culture is their #1 most powerful tool to drive performance, but enhancing culture ranks low on their priority list — why the gap?</li> <li>First move: decide and declare what you're trying to create. Culture needs to be explicit.<span class= "Apple-converted-space"> </span></li> <li>The 3 Culture Rules: Aspire, Amplify, Adapt</li> <li>What does culture mean to your customers?</li> <li>Microsoft CEO Satya Nadella wanted to shift the company from being “know-it-alls” to “learn-it-alls” — what did Mark learn while working on the book?</li> <li>The “magic circle” of game design and how it explains culture.<span class="Apple-converted-space"> </span></li> <li>What Mark learned about innovation and purpose.<span class= "Apple-converted-space"> </span></li> <li>Measuring culture</li> </ul> <p><em>Culture Rules</em> is now available for purchase, with a number of bonuses available for individual and bulk orders. Learn about them here: <a href= "https://www.leadeveryday.com/">https://www.leadeveryday.com</a><span class="Apple-converted-space"> </span></p> <p>The Authority is a weekly podcast featuring interviews with leading authors from the education world and beyond. Host Ross Romano, a leadership coach, storytelling strategist and edtech advisor, draws out their invaluable insights on leadership, culture-building, transformation, and student & educator success.</p> <p><strong>Subscribe to The Autho