The Art of Overcoming Mistakes at Work: Lessons from Cliff Hazell

<p><a href='https://markgraban.com/mistake235'>Episode page with video, transcript, and more</a></p> <p>My guest for Episode #235 of the <a href='http://myfavoritemistakepodcast.com/'>My Favorite Mistake podcast</a> is <a href='https://cliffhazell.com/'>Cliff Hazell</a>, a leadership coach and startup advisor, formerly of Spotify.</p> <p>Cliff has made a career out of breaking down the obstacles that stand in the way of great work. He is often challenging the status quo in his quest to develop the right culture and systems for creation of excellent Companies and Products. After a tour of addresses across South Africa, Cliff moved to Stockholm where he led a team of Coaches at Spotify for 4 years. Now he helps Scale-ups remove their Growth pains, enabling to Create Focus, Find Leverage, and Build Habits.</p> <p>He was my guest on the <a href='https://www.leanblog.org/2020/08/episode-19-of-lean-whiskey-mark-graban-cliff-hazell-talkin-bout-tweets/'>Lean Whiskey podcast, episode #19</a>, back in August, 2020.</p> <p>In this episode, Cliff shares his favorite mistake story about a time when he got some “fairly brutal feedback” about his normally direct style of communication. Why did that knock his confidence back for a few months? What did he learn and how did he adjust?</p> Questions and Topics: <ul><li>Decision to work on yourself vs. finding a better fit?</li> <li>What did you learn about this? Moderate it? Finding more of your self confidence again?</li> <li>2 insights that really helped him</li> <li>I’ve interviewed two former Spotify people (<a href='https://www.markgraban.com/s1e195-ward-vuillemot-on-the-power-of-celebrating-errors-and-understanding-customer-behavior-for-business-success/'>Ward Vuillemot</a> and <a href='https://www.markgraban.com/cto-kevin-goldsmith-on-leveraging-failure-to-drive-success-at-spotify-and-distrokid/'>Kevin Goldsmith</a>). How would you characterize the culture of learning from mistakes there?</li> <li>Reflections on your time at Spotify?</li> <li>Balancing autonomy and alignmen