Team Morale in Turbulent Times

<p><span style="font-weight: 400;">What happens when the overwhelming case load, staffing shortages, and client stress clashes with your personal life? You are not alone. For over 30 years, the VHMA has worked to offer support and education for those in your unique role. This podcast is designed to tackle the universal issues that keep you up at night.</span></p> <p><span style="font-weight: 400;">I’m Debbie Hill and today’s episode is about team morale in these unprecedented and turbulent times. Today’s guest is Susan Driever who is a manager in the Houston area. She and her husband own a practice together and they are also raising a family in the midst of new challenges. Susan has some fabulous ideas and inspiration in helping managers boost team morale. What can we do as leaders to ensure that our team feels supported?</span></p> <p> </p> <h3><span style="font-weight: 400;">Show Notes:</span></h3> <p><span style="font-weight: 400;">[1:15] - Susan Driever is a manager in the Houston area who owns a practice with her husband. She is also raising a family during this stressful and turbulent time.</span></p> <p><span style="font-weight: 400;">[1:54] - Something important to keep in mind during this time is that everyone’s world has been turned upside down. All of our routines have been thrown out the window and we’ve had to make major changes.</span></p> <p><span style="font-weight: 400;">[3:07] - Having to go curbside has made the profession feel somewhat detached when normally it has a very personal feel. Frontline staff are used to building relationships with clients and that has been a challenging shift.</span></p> <p><span style="font-weight: 400;">[4:30] - Sometimes work is an employee’s safe place. Everyone’s situation is different and as a leader, Susan checks on her team consistently to make sure that employees get an opportunity to reset.</span></p> <p><span style="font-weight: 400;">[5:39] - Susan explains a decision she made as a leader to be sure that her team members had time off to recharge. </span>