Subscription Cancellations & Returns Strategy with Michael Joson, Avex Project Manager

<p>We'd like to thank Gorgias for sponsoring this podcast. They combine all your different communication channels and messages (email, SMS, social media, livechat, phone, etc.) into one platform. Learn how to level up your customer support and get a month free by speaking to their team here:<a href="https://gorgias.grsm.io/avexoffer6592" rel="ugc noopener noreferrer" target="_blank"> https://gorgias.grsm.io/avexoffer6592</a></p> <p>-</p> <p>Meet Michael Joson, Avex Designs' very own Project Manager! Michael's last role was with a cannabis subscription box company. In this episode, he shares his insights on the best practices for supporting subscription returns and cancellations when it comes to customer retention, especially when the products are fragile.&nbsp;</p> <p>-</p> <p>This podcast is hosted by <a href="https://avexdesigns.com/" rel="ugc noopener noreferrer" target="_blank">Avex Designs</a>: a design, development, and growth e-commerce agency specializing in Shopify Plus.</p> <p>-</p> <p>Connect With Us: <a href="https://www.linkedin.com/in/davidanzalone1/" rel="ugc noopener noreferrer" target="_blank">David Anzalone</a>, <a href="https://www.linkedin.com/in/mjoson/">Michael Joson</a></p>