Stacy Sherman - Director of Customer Experience & Employee Engagement at a global company, Schindler Elevator Corporation [Employee Engagement]

<p>Stacy Sherman - Director of Customer Experience &amp; Employee Engagement at a global company, Schindler Elevator Corporation [Customer Feedback]</p><p>She talks about:</p><p>·       Companies should live and breathe CX</p><p>·       How to drive behaviors </p><p>·       The importance of customer feedback</p><p> </p><p><strong>*Opinions are her own. Stacy does not represent any company.</strong></p><p> </p><p>The person who has influenced Stacy the most in the past year:</p><p>✔️ Oprah Winfrey </p><p> <br>Her note all the customer service and CX professionals: <br>“Make sure that you are intentionally listening to your customers, and then personalize the response.”</p><p> </p><p><strong>JOIN THE PRESS 1 FOR NICK COMMUNITY:</strong></p><p><a href="https://urldefense.com/v3/__https://link.shatrk.com/r/e/OYWGPHgVXzNcM6mwZ?r=http:**Awww.linkedin.com*company*press-1-for-nick__;Ly8vLw!!HXCxUKc!gq7L3Dkwi-4XSCj-TkuRHmksfowrRhwaaXXDEHYdNSZoXdeeXN2ZqqTXVhtJVqs%24">LinkedIn</a></p><p><a href="https://urldefense.com/v3/__https://link.shatrk.com/r/e/5KoGlsKV47LHrn9KW?r=https:**Apress1fornick.com*podcast*__;Ly8vLw!!HXCxUKc!gq7L3Dkwi-4XSCj-TkuRHmksfowrRhwaaXXDEHYdNSZoXdeeXN2ZqqTXBvxF6J0%24">Website</a></p><p><a href="https://urldefense.com/v3/__https://link.shatrk.com/r/e/W9WOPSQnx7PT4q7RK?r=https:**Awww.linkedin.com*in*nickglimsdahl*__;Ly8vLy8!!HXCxUKc!gq7L3Dkwi-4XSCj-TkuRHmksfowrRhwaaXXDEHYdNSZoXdeeXN2ZqqTXty2puA0%24">Connect with Nick</a></p><p> </p><p><strong>BOOK RECOMMENDATIONS:</strong></p><p>Learn about all the guests book recommendations <a href="https://urldefense.com/v3/__https://link.shatrk.com/r/e/BNnmJCrPZaMFr13Ve?r=https:**Apress1fornick.com*books*__;Ly8vLw!!HXCxUKc!gq7L3Dkwi-4XSCj-TkuRHmksfowrRhwaaXXDEHYdNSZoXdeeXN2ZqqTXW9sEJcc%24">here</a>.</p><p> </p><p><strong>BROUGHT TO YOU BY:</strong></p><p>𝐕𝐃𝐒: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designi