Shep Hyken - Author of I'll Be Back

<p><strong><br>Shep answers the questions to :</strong></p><ul> <li>Is there a strategy that can set your company up for success, no matter what curveballs the world may throw your way?</li> <li>How do you expand a relationship with a customer so that it's strong enough to sustain multiple renewals of trust?</li> <li>When should we start working on getting the customer to come back - to renew their service or "subscription"?</li> <li>What can we learn from unhappy customers?</li> </ul><p><b><strong>Please fill out this survey: </strong><a href="https://forms.gle/7ig267wFeyoLU2Xg7"><strong>https://forms.gle/7ig267wFeyoLU2Xg7</strong></a><strong> </strong></b></p><p><a href="https://www.canva.com/design/DAEQOrinvMI/HgLef55o182mGAeVLyXhlg/view?utm_content=DAEQOrinvMI&amp;utm_campaign=designshare&amp;utm_medium=link&amp;utm_source=publishsharelink"><strong>Free Ebook</strong></a></p><p><br></p><p><strong>***</strong></p><p><strong><br>ABOUT NICK GLIMSDAHL<br></strong><br></p><p><a href="https://mailchi.mp/a59e7bfa46ae/sign-up-to-join-the-press-1-for-nick-content"><br>Subscribe to my weekly newsletter<br></a><br></p><p><a href="https://twitter.com/Press1ForNick"><br>Find me on Twitter<br></a><br></p><p><a href="https://www.linkedin.com/company/press-1-for-nick/"><br>Find me on LinkedIn<br></a><br></p><p><br>***</p><p><strong><br>LISTENER SUPPORT<br></strong><br></p><p><a href="https://www.buymeacoffee.com/press1fornick"><br>Support this show through Buy Me A Coffee<br></a><br></p><p><br>***</p><p><strong><br>BOOK RECOMMENDATIONS:<br></strong><br></p><p><br>Learn about all the guests book recommendations here<strong>: </strong><a href="https://press1fornick.com/books/"><strong>https://press1fornick.com/books/</strong></a><strong> <br></strong><br></p><p><br> <strong>BROUGHT TO YOU BY:<br></strong><br></p><p><strong><br>VDS</strong>: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center,