S2 EP13: Customer Success Story with Robb Delprado

<p><span style="font-weight: 400;">We've heard the famous saying that goes, "If you think training is expensive, try ignorance." This philosophy has become our advocacy in offering training and ensuring our partners get out there and get hands-on experience.</span></p> <p><span style="font-weight: 400;">In this</span> <strong>Get Your New View</strong> <span style="font-weight: 400;">episode, learn from the customer success story that Robb Delprado, one of our senior consultants and trainers, accomplished while teaching.</span><span style="font-weight: 400;"> </span></p> <p><strong>✅ </strong> <strong>Key points covered in this episode:</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Training gives you a greater insight into how people will use the functionality or the product you're using. Robb's experience tells of how adult learners, regardless of age and experience, will have different approaches and progress in approaching new technology and providing the best strategies to handle those who struggle with the software.</span>  </li> </ul> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Teaching the whole methodology and giving people hands-on training allows them to understand how it works. It's that aha moment that incorporates excitement into learning by doing.</span> </li> </ul> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Training empowers people to convert ultimately, in Robb's case, becoming a prominent evangelist for Business Central and teaching new functionality and features that significantly help other people.</span></li> </ul> <p><span style= "font-weight: 400;">_____________________________</span><span style="font-weight: 400;"> </span></p> <p><em><span style="font-weight: 400;">#traininganddevelopment #trainingtips #training #trainingandenablement #retentionstrategies</span></em></p> <p><strong>✅ </strong> <strong>About Kerry Peters & New View Strategies:</strong><span style=