S2 EP10: The ROI of Employee Training and Development

<p><span style="font-weight: 400;">Like any business process improvement, a company decides to implement changes by first measuring the return on investment. Kerry Peters discusses the various factors to consider why employee training is a worthy expense in this</span> <strong><em>Get Your New View</em></strong> <span style="font-weight: 400;">episode. </span></p> <p><strong> Key points covered in this episode:</strong></p> <p><span style="font-weight: 400;">✅</span> <span style= "font-weight: 400;">Companies that don't have training will be far less likely to succeed than companies that do.</span></p> <p><span style="font-weight: 400;">✅</span> <span style= "font-weight: 400;">The cost of failure in using technology-led projects and the absence of user adoption is way higher than the price of staff training. </span></p> <p><span style="font-weight: 400;">✅</span> <span style= "font-weight: 400;">Retaining the best employees and maintaining efficiency and engagement for your company comes with a cost. </span></p> <p><span style="font-weight: 400;">✅</span> <span style= "font-weight: 400;">Training facilitates intersectional empathy as employees will have a deeper understanding of the pains in performing jobs in all levels, solve problems and implement standardization</span></p> <p><span style="font-weight: 400;">✅</span> <span style= "font-weight: 400;">Approach measuring the ROI of employee training not just by monetary benefits but also the intangible results out of training</span></p> <p><span style="font-weight: 400;">✅</span> <span style= "font-weight: 400;">Think about the cost of the mistakes made if people cannot execute their processes correctly.</span></p> <p><strong>About Kerry Peters & New View Strategies:</strong></p> <p><span style="font-weight: 400;">Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NA