Newsday – Health IT Staff Shortage, Telehealth Long-Term, and the Future Patient Portal

October 11, 2021: It’s Newsday with https://www.linkedin.com/in/justin-t-collier-md/ (Dr. Justin Collier), Chief Healthcare Advisor for https://www.wwt.com/start-now?utm_campaign=atcplatform_main_lp_wwt_ps_1_search&utm_source=google&utm_medium=cpc&utm_content&gclid=Cj0KCQjwvYSEBhDjARIsAJMn0liSKBJZ_FIPZPq2MxiikNG4sk3KKSnSAo7DTsnNH_7obErpSr33d3oaAohgEALw_wcB (World Wide Technology). A lawsuit is alleging that a cyber incident at Springhill Medical Center led to an infant’s death. A Mercer report confirms that the healthcare workforce is burned-out and traumatized following COVID. Graphite Health launched with its first three organizing members SSM Health, Presbyterian Healthcare and Intermountain. And the ONC reported an increase in patient portal usage. How do we bring clinicians up to speed quicker with technology? How can we make the onboarding process faster and more efficient for traveling nurses? And telehealth use is still surging but patient satisfaction has declined.  Key Points: 00:00:00 - Introduction 00:06:30 - In the next 5 years 900,000 nurses are projected to permanently leave their profession 00:10:36 - The clinicians focus on the patient and on patient interaction is what really fuels their engines 00:19:00 - If I were a CIO today, I'd be planning on a significant amount of turnover 00:21:48 - One of the key drivers of joy is knowing that your work has meaning  00:26:04 - Patient portal usage is up. Why is that? 00:34:30 - Once the world is healthier, I think it's going to be convenience and ease that will drive continued telehealth encounters Stories: https://www.healthcareitnews.com/news/hospital-ransomware-attack-led-infants-death-lawsuit-alleges (Hospital ransomware attack led to infant's death, lawsuit alleges - Healthcare IT News) https://www.mckinsey.com/business-functions/organization/our-insights/great-attrition-or-great-attraction-the-choice-is-yours (Great Attrition’ or ‘Great Attraction’? The choice is yours - McKinsey) https://www.hcinnovationgroup