Nancy Douyon: Listening is the best hiring skill

<p><span style="font-weight: 400;">Nancy Douyon has a remarkable story that lead her into a career in technology. From her childhood in Haiti, to moving to Boston and taking part in an MIT program as a kid, to running away from home and then teaching as a teenager, and on to design roles at Google and Uber, Nancy’s unconventional path gives her a unique perspective on how to approach product design for an audience that includes everyone.</span></p> <p><span style="font-weight: 400;">We chat with Nancy about her initial reluctance to enter a technical field despite her talent, how she thinks about making sure research represents a diverse set of users, and understanding global perspectives in product design.</span></p> <div style="margin-left: 2em;"> <ul> <li style="font-weight: 400;"><strong>Takeaways:</strong></li> <li style="list-style: none; display: inline;"> <ul> <li style="font-weight: 400;"><span style= "font-weight: 400;">Approach hiring by looking at someone’s story</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Tips for making user research more representative</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">How to tackle ethical product design</span></li> </ul> </li> </ul> <p><span style="font-weight: 400;">Quick episode summary:</span></p> <ul> <li><span style="font-weight: 400;">2:03 Roundtable discussion</span></li> <li><span style="font-weight: 400;">35:39 Interview with Nancy Douyon</span></li> </ul> </div>