My Cleaning Client Made Me So Mad - I Am Sparking

<p>My cleaning client made me so mad; I am sparking! Have you ever had a customer who left you feeling angry and frustrated? Then you'll want to watch this episode of Ask a House Cleaner. In this show, host Angela Brown helps a new house cleaner navigate a tricky customer situation.  Follow along as Angela shares one of her personal policies and explains how it can be a powerful tool for maintaining a positive and professional demeanor.  You will learn how to respect your business and provide the best service possible to your customers.</p> <p>Today's #AskaHouseCleaner sponsor is #SavvyCleaner training and certification for house cleaners and maids. (https://savvycleaner.com/join) And your host today is #AngelaBrown (https://g.page/r/CbMI6YFuLU2GEBI/review)</p> <p>*** I AM SPARKING CHAPTERS ***<br /> 0:00 - Meet Angela Brown, the House Cleaning Guru<br /> 1:20 - Will a new client tell you how to do your job?<br /> 1:57 - Will customers flip flop telling you who will pay you?<br /> 2:16 - Do you have a personal policy to not argue with idiots?<br /> 2:30 - What is crazy making?<br /> 2:59 - Is sparking the same as having a short fuse?<br /> 3:41 - Can sparking be a big tool?<br /> 3:55 - Should you walk away from a crazy situation?<br /> 4:21 - What could I say to a customer I don't want to work for?<br /> 5:21 - What do you say to yourself to avoid a bad situation?<br /> 6:27 - Can you take someone to small claims court to get money that's owed to you?<br /> 6:47 - What is the customer score card?<br /> 7:35 - What score does a customer need so you don't walk away?</p> <p>*** PROMISED LINKS AND GOOD KARMA RESOURCES ***<br /> Customer Scorecard: https://savvycleaner.com/customer-scorecard/<br /> The Customer Service Survival Kit: What to Say... - https://amzn.to/3K4JKLY<br /> The First Minute: How to Start Conversations That Get Results - https://amzn.to/3RXkJny<br /> The Service Culture Handbook: A Step-by-Step Guide... - https://amzn.to/3YJsuzR<br /> Crucial Conversations: Tools for Talking When Stakes Are High