Mistakes Working at Toyota and Distilling Whiskey, "What Did We Learn Today?" -- David Meier

<p>Founder and master distiller, Glenn's Creek Distilling</p> <p>Show notes: <a href="https://www.markgraban.com/mistake94">https://www.markgraban.com/mistake94</a></p> <p>My guest for Episode #94 of the <a href="http://myfavoritemistakepodcast.com/">My Favorite Mistake podcast</a> is an old friend of mine from professional circles, David Meier. When I first met him, he had left his career at Toyota, and became a consultant in the Lean methodology around the world. He is co-Author of the books <a href="https://amzn.to/2Uj9pZF"><em>The Toyota Way Fieldbook</em></a> and <a href="https://amzn.to/3m7vJB4"><em>Toyota Talent</em></a>.</p> <p>In recent years, he founded <a href="https://glennscreekdistillery.com/">Glenn's Creek Distillery</a> in Kentucky, which I've been able to visit twice. I've interviewed David previously a few times on my Lean podcast -- <a href="https://www.leanblog.org/?s=david+meier+podcast+-bourbon">about Toyota/Lean</a> and <a href="https://www.leanblog.org/2018/06/podcast-309-david-meier-bourbon-and-continuous-improvement/">about the distillery</a>.</p> <p>In today's episode, David shares his "favorite mistake" story from his Toyota days and how they created a "no-fault, no-blame culture."</p> <p>Other topics and questions:</p> <ul> <li>More background about what you learned at Toyota</li> <li>Hard for people to talk about mistakes, admitting they’re human</li> <li>Blame vs. responsibility?</li> <li>Toyota teaches that leaders have responsibility</li> <li>Blame with punishment = “accountability”?</li> <li>Punishment replaced with learning and improvement?</li> <li>Hard on the process, not on the people</li> <li>Mr. Yoshino’s mix up with the paint area (<a href="https://www.markgraban.com/isao-yoshino-katie-anderson-on-mistakes-leadership-learning-and-culture/">Episode #30</a>)</li> <li>My episode about the nearly lost episodes (<a href="https://www.markgraban.com/episode-16-mark-graban-on-his-recent-mistake-that-almost-lost-four-episodes/">Episode #16</a>)</li> <li>Mistakes a