Mapping the Future of Short and Simple Customer Journeys

<p>Companies that, either due to desire to go fast or “just didn’t know better,” build a myriad of “peer-to-peer” connections with carriers. In this episode, Jim Dwane, CRO of bolt, explains to host Danielle Ling why he expects these situations to accelerate as more carriers adopt the model of “plug and play” technology, and discusses the future of short and simple customer journeys.</p>