Laying the Foundation for Thriving Teams Through Salary and Benefits with Melissa Stedman

<p><span style="font-weight: 400;">“It’s amazing the amount of money you can find when you look for it,” today’s guest says when speaking today about salary and benefits for staff and employees. This is a hot topic in the industry right now because it is an unfortunate truth that technicians and other staff members are underpaid for their responsibilities in a practice or hospital. So what can we do as leaders to change that?</span></p> <p> </p> <p><span style="font-weight: 400;">Today’s guest is Melissa Stedman, a practice manager in the Philadelphia area and one of VHMA’s emerging leaders in 2019. She has experience in general practice, ER, privately owned, and corporately owned hospitals, so wherever you are, she has been there. What she has learned and continues to be passionate about is investing time and money into</span> <em><span style= "font-weight: 400;">people</span></em><span style= "font-weight: 400;">. In today’s episode we talk about why and how we should pay more in salaries and benefits and how a mindset shift can change the industry. Melissa gives us practical ways to make this happen and where you may be able to find the money to do so by just making a few changes. It all starts with education, so let’s get started.</span></p> <p> </p> <h3><span style="font-weight: 400;">Show Notes:</span></h3> <p><span style="font-weight: 400;">[2:04] - How do we get people to love their job and stay? Melissa says that the stressful, high-pressure environment has a lot to do with it. </span></p> <p><span style="font-weight: 400;">[2:45] - The average technicians are in their late twenties and are not making ends meet. Certified techs also come with a lot of student loan debt they can’t pay back with their hourly rate.</span></p> <p><span style="font-weight: 400;">[4:05] - Even leading in the market is not enough pay for the job. The reality is that technicians can’t pay their bills and it affects their performance and attitude.</span></p> <p><span style="font-weight: 400;">[4:54] - Pharmaceutical companies are