Justin Neagle: Scaling Your Law Firm Through Processes

<p><strong>In this episode, Steve Fretzin and Justin Neagle discuss:</strong></p><ul><li>Living a life of continuous improvement. </li><li>Scaling and improving through processes. </li><li>Documenting and delegating appropriately. </li><li>Missing processes in people, sales, organization, and technology. </li></ul><p><strong>Key Takeaways:</strong></p><ul><li>When you’re going through an identity shift, keep pushing forward. It will be strange at first, but things will settle when you push through your tipping point. </li><li>Being really smart does not mean you automatically have every skill set. </li><li>Without following a process (particularly in sales) you don’t know where it may have failed, or where you can improve. </li><li>Put the right people, in the right seat, and let them do the thing they’re good at. Giving them freedom and support, that is where scale will come. </li></ul><p> </p><p><i><strong>"If you’re not trying to up-skill your people, you're doing it wrong."</strong></i><strong> —  Justin Neagle</strong></p><p> </p><p>Get a free copy of Steve’s book <i>“Sales-Free Selling”</i> here: <a href="http://www.fretzin.com/sales-free-selling">www.fretzin.com/sales-free-selling</a></p><p> </p><p><strong>Thank you to our Sponsors!</strong></p><p>Get Staffed Up: <a href="https://getstaffedup.com/bethatlawyer/">https://getstaffedup.com/bethatlawyer/</a></p><p>Overture: <a href="https://overture.law/">https://overture.law/</a></p><p>Get Visible:<a href="https://www.getvisible.com/"> https://www.getvisible.com/</a></p><p> </p><p><strong>Episode References: </strong></p><ul><li>The Daily Stoic Podcast - <a href="https://dailystoic.com/podcast/">https://dailystoic.com/podcast/</a></li><li>10 Microsoft Power Automate Workflows Every Small Business Needs - <a href="https://spotmigration.com/blog/10-microsoft-power-automate-workflows-every-small-business-needs/">https://spotmigration.com/blog/10-microsoft-power-automate-workflows-every-small-business-needs/</a></li></ul><p> </p><p><strong>About Justin Neagle:</st