Jonathan Feldman, CIO of the City of Asheville

This First in Future episode features Jonathan Feldman, CIO of the City of Asheville, columnist for InformationWeek, author of "Beyond Transparency" and technology speaker with a sense of humor. We learn why technology is easy and people are hard, especially during the mass conversion to the WFH model we have experienced, and why in technology we laugh so we don't cry over the complexity.