John Maeda: Working at the intersection of design, business, and technology

<p> </p> <div align="left"> <table> <tbody> <tr> <td> <p><span style="font-weight: 400;">Over the arc of his career, John Maeda has been many things: a professor at MIT, president at the Rhode Island School of Design, a Design Partner at Kleiner Perkins, head of Computational Design and Inclusion at Automattic, and now Chief Experience Officer at Publicis Sapient. </span></p> <p><span style="font-weight: 400;">In our interview with John, we learn how curiosity and humility have driven his wide-ranging and accomplished career. We also dive deep into his recent CX Report, which was formerly called the Design in Tech Report (we ask him about the name change). We discuss why algorithms have the potential to narrow our point of view, and why digital transformation is so hard for companies that are lower on what he refers to as the “Kardashev Scale.”</span></p> <p><strong>Takeaways:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Why “shipping your org chart” may not be a bad thing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">What “L.E.A.D.” products are (Light, Ethical, Accessible, Dataful).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">How design becomes more important as the frequency of interactions with digital products increase</span></li> </ul> <p><strong>Bio</strong></p> <p><span style="font-weight: 400;">John Maeda is an American technologist, designer, engineer, artist, investor, author, and teacher. He is Chief Experience Officer at Publicis Sapient, the technology consulting and delivery arm of communications and marketing conglomerate Publicis. Maeda serves on the Board of Sonos and the Cooper Hewitt Smithsonian Design Museum. </span></p> <p><span style="font-weight: 400;">He has held positions with Automattic, the parent company of WordPress.com; the venture capital firm Kleiner Perkins; served as president of the Rhode Island School of Design; and began his early career at the MIT Media Lab at the intersection of co