Ian Golding - CEO and Founder - Customer Experience Consultancy [Customer Experience]

<p>🎧 <strong>Ian Golding - CEO and Founder - Customer Experience Consultancy [Customer Experience]</strong> 🎧</p><p><strong>He talks about:</strong></p><p>· <strong>His book Customer What?</strong> <a href="https://urldefense.com/v3/__https://lc4.shztrk.com/r/e/KqXVNckbggxSV5M5Y?r=https:**Aamzn.to*3rSj19l__;Ly8v!!HXCxUKc!kyTtC0nc0k96pH78uhO2U03WkpGBq-AyJnTqD_pvTO4ettknFgB3lO6ebfzkd3g%24">https://amzn.to/3rSj19l</a></p><p>o   CX Strategy</p><p>o   Putting employees first</p><p>o   Delivering benefits early</p><p>o   Golding Experience Pyramid </p><p>The person who has influenced Ian the most in the past year:</p><p>✔️ Satya Nadella</p><p><b> </b></p><p><b>His note all the customer service and CX professionals:<br>“Are you doing the right thing for the right reason?”</b></p><p> </p><p>JOIN THE PRESS 1 FOR NICK COMMUNITY:</p><p><a href="https://urldefense.com/v3/__https://lc4.shztrk.com/r/e/Az3x2cJ0ooVt49Arp?r=http:**Awww.linkedin.com*company*press-1-for-nick__;Ly8vLw!!HXCxUKc!kyTtC0nc0k96pH78uhO2U03WkpGBq-AyJnTqD_pvTO4ettknFgB3lO6ewu0zEoM%24">LinkedIn</a></p><p><a href="https://urldefense.com/v3/__https://lc4.shztrk.com/r/e/LxXaATBmLLGfAMKJ4?r=https:**Apress1fornick.com*podcast*__;Ly8vLw!!HXCxUKc!kyTtC0nc0k96pH78uhO2U03WkpGBq-AyJnTqD_pvTO4ettknFgB3lO6ebZiFYMo%24">Website</a></p><p><a href="https://urldefense.com/v3/__https://lc4.shztrk.com/r/e/oVopxfzqXXOHwYjX7?r=https:**Awww.linkedin.com*in*nickglimsdahl*__;Ly8vLy8!!HXCxUKc!kyTtC0nc0k96pH78uhO2U03WkpGBq-AyJnTqD_pvTO4ettknFgB3lO6eWm5NNOQ%24">Connect with Nick</a></p><p> </p><p>BOOK RECOMMENDATIONS:</p><p>Learn about all the guests book recommendations <a href="https://urldefense.com/v3/__https://lc4.shztrk.com/r/e/1oZVbtBWGGrfLY2aX?r=https:**Apress1fornick.com*books*__;Ly8vLw!!HXCxUKc!kyTtC0nc0k96pH78uhO2U03WkpGBq-AyJnTqD_pvTO4ettknFgB3lO6edfT3mvk%24">here</a>.</p><p> </p><p>BROUGHT TO YOU BY:</p><p>𝐕𝐃𝐒: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your