How to Hold Your Team Accountable with Richard Lindner and Jeff Mask

<p><span style="font-weight: 400;">Leading from a place of empathy</span> <em><span style="font-weight: 400;">and</span></em> <span style="font-weight: 400;">accountability isn’t easy, but it’s the only way to get the results you want.</span></p> <p><em><span style="font-weight: 400;">How the heck do I hold my team accountable?</span></em> <span style="font-weight: 400;">It’s literally the number one question leaders ask. And it often comes with a tone of frustration and annoyance with the team. When leaders ask that question, they’re pointing fingers, but they need to shift the mirror a little bit and take a deeper look. </span></p> <p><span style="font-weight: 400;">In today’s episode of the Ready to Lead Podcast, co-hosts Richard Lindner and Jeff Mask turn the mirror on themselves as leaders and ask:</span> <em><span style= "font-weight: 400;">Have I created an environment where clear accountability is the norm? Or are there ambiguities, inconsistencies, and miscommunications between me and my team?</span></em> <span style="font-weight: 400;">In Jeff’s experience, 90% of accountability issues go away when we apply the following model.</span></p> <p> </p> <p><strong>3 Keys to Winning</strong></p> <p><span style="font-weight: 400;">The three keys to winning are easy to remember because they all start with the same word, and they all rhyme.</span></p> <ol> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Clarity of role</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Clarity as a whole</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Clarity of goals</span></li> </ol> <p> </p> <p><span style="font-weight: 400;">Let’s start with</span> <strong>clarity of role</strong><span style="font-weight: 400;">. Is each person’s role super clear? Do they know their responsibilities? Do they know what success looks like and by when? It seems elementary, but so often we hire someone and never have that foundational co