How to Handle Tough Tenant Situations Like a Pro with Jennifer Miller

<p>Welcome back to the Self Storage Income Managers Podcast!</p> <p>We’re excited to be rolling this new podcast out for all you managers and owner/operators out there. Being able to further connect with you all through self storage and to share our experiences is going to be an incredible journey.</p> <p>We have an episode today that we know all of you can relate to in one way or another. The topic today is de-escalation and setting yourself up for success to be able to effectively deal with difficult tenants and situations.</p> <p>That said, we’re bringing in the big guns on this episode. We just so happen to have an expert on our team that has immeasurable experience in dealing with these situations - our very own Jennifer Miller Having worked in the storage industry for over 11 years, she’s seen and dealt with almost every situation you could imagine in regard to running a storage facility. She now works in at the upper management level and oversees 13 facilities across the US.</p> <p>Get ready to take note as Jennifer shares her years of experience with us in tenant management and conflict management. We talk strategies and ideas that will help you work through these situations and that will help you also prepare for and mitigate conflict in the future. In addition, we also talk about value, running our facilities like businesses, and the importance of every storage facility to have solid operating procedures and systems in place to help you succeed.</p> <p>Thanks for tuning everybody! We’ll see you next time!</p> <p>Conner & Caley</p> <p>Interested in purchasing and investing in your own storage facility or adding another to your portfolio? Then be sure to pick up a copy of AJ Osborne’s best selling book, “The Investors to Growing Wealth in Self Storage” at the link below:</p> <p>The Investors to Growing Wealth in Self Storage - <a href='https://selfstorageincome.com/book/'>https://selfstorageincome.com/book/</a></p> <p>Also be sure to keep up with everything we’re doing on the Self Storage Income