How to get the best out of your luxury home technology provider.

<p>In this podcast from Bravas, we explore the role of the Custom Technology Integrator and how to get the best out of them. Talking to Ryan Anderson, the CEO of Bravas, we examine some of the questions and issues a homeowner will face when making their home smart. This episode is not designed to be an advert for Bravas but generally useful ideas, regardless of who you use to help you.</p> <p>1:45 What is a Custom Integrator?</p> <p>3:00 Why not DIY?</p> <p>6:00 Why not leave to your builder?</p> <p>7:28 What should you look for in a proposal from a CI?</p> <p>11:45 Deposits and Payments</p> <p>12:55 Ratio of Labor and Parts</p> <p>17:35 Role of a Project Manager and things that go wrong</p> <p>20:39 Things to watch out for</p> <p>21:09 What should you be asking?</p> <p>22:50 Problems getting to ‘job done’</p> <p>24:22 The handover moment</p> <p>26:20 After Sales Service and Support: Proactive and Reactive</p>