How to develop world-class digital justice products (or how to avoid Zombie products)

<p>Episode no. 59 is with Nicole Bradick, Founder and CEO of Theory and Principle.</p> <p>Our discussion covers:</p> <ul> <li>Nicole’s journey from civil rights trial lawyer to CEO of a design and development company;</li> <li>Why 2018 was the right time to start Theory and Principle;</li> <li>Whether Theory and Principle responds to or creates a legaltech market;</li> <li>Why the Mission statement is to improve legal experience for all;</li> <li>Nicole’s focus on deliverables rather than size of the company and what will enable scale given the large pipeline of work;</li> <li>How she manages a broad and diverse scope of work for legal tech companies, large law firms and non-profits;</li> <li>Current and forthcoming products Theory and Principle have built for clients and in-house (Map Engine and a project to leverage pro bono work);</li> <li>Keys to managing a multidisciplinary team of lawyers, engineers and designers;</li> <li>How they use workflows/standard operating procedures when the way they do things is constantly changing;</li> <li>How Theory and Principle creates efficiency while developing bespoke projects;</li> <li>When it’s appropriate for a lawyer to design a product and when you need a specialist designer or UX expert;</li> <li>How building a digital product is difficult even if you’ve done it before;</li> <li>Theory and Principle’s unique value proposition;</li> <li>What technology you should use to create an MVP and meet business goals;</li> <li>The limitations of grant funding for digital justice products;</li> <li>What will kill even the most phenomenal product;</li> <li>How Theory and Principle measures whether a product is successful;</li> <li>The relative importance of legaltech, legal aid and pro bono casework;</li> <li>A particularly exciting project looking at innovative ways to increase people’s income;</li> <li>How to transform legaltech from being passive to proactive and reducing cycles of poverty;</li> <li>What bothers her most about the legaltech ecosystem in the USA;</li> <li>Which