How Leaders Make The Most of Complaints

You've got a clear focus on what matters most, and your team seems to work well together, but then you get a call. Hey, I need to talk to you about a conflict, a disagreement, a clash of personalities. What you do next will reinforce your leadership and influence or erode your credibility.  Team conflict can feel like quicksand and a distraction from your work, but it can also be an excellent opportunity for your team to grow. In this episode, learn how leaders make the most of complaints with six steps while building healthy professional relationships and helping your team maintain focus on what matters most. Learn more about your ad choices. Visit megaphone.fm/adchoices