How ISO Certifications and Standards offer Competitive Advantage and Unique Selling Points to Businesses

<p>Michael Koech, Manager responsible for Climate and Environmental Management at Safaricom, talks to Mwakaneno on how Safaricom's recent ISO Certifications help the company deliver quality services to its customers and protect the different products' reputation and how the ISO certifications translate to better product experience through fostering continuous improvement.&nbsp;</p>