How do you respond when someone says, ”I’m sorry you feel that way” as an apology?

<p>The ever-popular non-apology brush-off. What is the best way to respond? Is there anything useful you can say in that moment to move the conversation forward?</p> <p>I got to ask Christina Kelley, Sarah Martin, James H. Lee and Simon Coles how they handle such situations. </p> <p>The short answer we came up with - it depends how much the relationship matters to you. </p> <p>I have been snarky and replied, "I don't think you are." But I'm not sure that's the most helpful thing to say.</p> <p>What does it mean to you when someone says they are sorry you feel that way? Do you have a response that has worked for you?</p> <p>Connect with the panelists: Simon Coles: https://www.linkedin.com/in/sjcoles/  Christina Kelley: https://www.linkedin.com/in/christina-kelley-3a098514/  James Lee: https://www.linkedin.com/in/jleeadvisor/  Sarah Martin: https://www.linkedin.com/in/epicsarah/  Dr Robyn Odegaard: https://www.linkedin.com/in/robynodegaard/</p> <p>Want a summary of the five Quick Hits I post every week, plus the links to the LinkedIn pages of each of the panelist to show up in your in-box every week? Just let me know where to send it: https://drrobynodegaard.com/quick-hits-notifications/ </p> <p>#QuickHits are designed to exercise your brain by letting you listen in on an unscripted conversation to get other people's thoughts on pertinent subjects. If you would like to join a conversation or have a topic you would like to hear discussed, please message me. https://www.DrRobynOdegaard.com #apology #sorrynotsorry</p>