How counterfeits impact customer expectations | Alex Farmer on Engati CX

<p>https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now.</p> <p>Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content</p> <p>Alex Farmer, VP of Customer Success at Cognite AS tells us if businesses should focus on customer success from the beginning and what exactly is the starting point in delivering a better customer experience. He also tells us how can we tackle problems of infringement, counterfeit products.</p> <p>Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: <a href='https://www.instagram.com/getengati/'>https://www.instagram.com/getengati/</a></p> <p> </p> <p><a href='https://www.engati.com/webinars'>https://www.engati.com/webinars</a></p> <p> </p> <p><a href='https://www.engati.com/glossary/live-chat'>https://www.engati.com/glossary/live-chat</a> <a href='https://www.engati.com/chatbots-for-sales-and-mktg'>https://www.engati.com/chatbots-for-sales-and-mktg</a></p> <p>#EngatiCX #CustomerSuccess #CustomerExperience </p>