From Conflict to Courage with Marlene Chism

When leaders can see conflict as a teacher, face it with courage, and continually work on transforming themselves, they can get the resolution they are seeking. Unresolved workplace conflict wastes time increases stress, and negatively affects business outcomes. But conflict isn’t the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of “the Three As:” aggression, avoidance, and appeasing. In this episode, Marlene Chism, author of From Conflict to Courage gives you exercises, examples, and expert guidance on developing all three elements needed to improve your capacity for conflict and address conflict head-on. Learn more about your ad choices. Visit megaphone.fm/adchoices