Episode 219 - Reduce the Impact of Returns on Your Amazon Business With Onsite Support

Shipping costs, wasted time, dealing with customer service, and other fees are just some of the pain points of Amazon Returns.<br /><br />Here’s where Onsite Support comes in. It’s a solution, co-designed with Amazon, that will help alleviate returns.<br /><br />We have Joe Abitbol to tell us how Amazon Sellers can improve their bottomline, reduce negative reviews, acquire loyal customers, and generate repeat business. <b></b><br /><br />Episode Notes:<br /><br />00:50 - Joe Abitbol Introduction <br />01:45 - Joe’s First Taste Into E-commerce <br />02:45 - Amazon Returns Pain Points <br />04:10 - Onsite Support <br />05:45 - Product Support Rules<br /><br />“It can take 3 sales just to cover the cost of 1 return” - Joe<br /><br />09:30 - Amazon Return Case Study <br />11:05 - Why Resolution Speed Matters <br />13:20 - Threecolts Partnership <br />15:50 - Future of Returns and Refunds <br /><br />Website: <a href="http://onsitesupport.io/" target="_blank" rel="noreferrer noopener">http://onsitesupport.io/</a><br />Email: <a href="https://onsitesupport.io" target="_blank" rel="noreferrer noopener">joe@onsitesupport.io</a><br />LinkedIn: <a href="https://www.linkedin.com/in/joseph-abitbol-75035780" target="_blank" rel="noreferrer noopener">linkedin.com/in/joseph-abitbol-75035780</a><br /><br />Related Post: <a href="https://www.smartscout.com/blog/remove-negative-reviews-on-amazon" target="_blank" rel="noreferrer noopener">Can You Remove Negative Reviews on Amazon?</a>