Episode 11: Haters Gonna Hate

<p><strong>How do you deal with negative feedback?</strong> <span style="font-weight: 400;">If you're in the business of serving customers or sharing yourself or your stories, then you're likely no stranger to haters. And while constructive feedback has real value, complaints and even insults can are harder to swallow and not so helpful. </span></p> <p><span style="font-weight: 400;">I struggle with negative feedback, and I know a lot of you do, too. So I got Ezra to weigh in on how he manages the haters while still listening to and respecting customers. He shares his strategies for empathizing and learning from useful complaints, protecting himself from hurtful ones, and knowing which is which. </span></p> <p><span style="font-weight: 400;">YOUR ENGAGEMENT MATTERS! </span></p> <p><span style="font-weight: 400;">Here’s how you can make a difference:</span></p> <ul> <li style="font-weight: 400;"><span style= "font-weight: 400;">Subscribe to</span> <span style= "font-weight: 400;">The Smart Marketer Podcast</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Leave us a review on</span> <span style="font-weight: 400;">Apple Podcasts</span></li> <li style="font-weight: 400;"><span style= "font-weight: 400;">Repost this episode to your social media</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Share your favorite episodes with a friend</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Tag us in your next post and use the hashtag</span> <span style= "font-weight: 400;">#WeOutHere</span></li> </ul> <p><span style="font-weight: 400;">Have questions? Send us an email at support@smartmarketer.com, and don’t forget to…</span></p> <p><em><span style="font-weight: 400;">Serve the World Unselfishly and Profit</span></em></p>