EP202: Mike Aoki - How Customer Service Can Be A Difference Maker In Your Business

<div>How do you deliver excellent customer experience?<br /> <br /> Our guest, Mike Aoki, who is the President of Reflective Keynotes Inc., has some strategies.<br /> <br /> With over 20 years of customer service experience, he believes the consistency of getting to know your customers and giving them positive emotions can bring great success to your business.<br /> <br /> During this episode, you’ll discover…</div> <div> <ul> <li>Why customer experience matters</li> <li>Why you need to focus on the feeling that you create</li> <li>The importance of instilling your passion to your staff</li> </ul> </div> <div>To find out more about Mike, visit <a href= "https://www.thethoughtleaderrevolution.com/" target="_blank" rel= "noopener">https://www.thethoughtleaderrevolution.com/</a>.</div>