EP092 – Talking All Things Tech Tribe with Nigel Moore & Ian Luckett

<div style="font-weight: 400;"> <p><span data-contrast="auto">Nigel Moore is the Founder of The Tech Tribe, a growing community of MSP business owners from around the globe, with the mission to equip them to better run and grow their business and to avoid the millions of mistakes he made throughout his journey.</span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="none">Kicking off the episode, Nigel and I talk about how things are changing for the MSPs as he is seeing in the Tech Tribe community. Nigel briefly talks about Covid19 and Cybersecurity but from a business perspective, the change that he’s seeing in the space over the five years of building the Tech Tribe community is that the model of the MSP is shifting far more drastically away from being just a helpdesk right across to security management, risk management, and technology adoption planning, among other things.</span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="none">According to Nigel, the really big shift that he’s seeing over the last 4-5 years is that the MSP industry is really starting to more mature. The competition has become harder and tougher, and new MSPs have a lot to keep up with, and having MSP business growth coaches like myself and a community like Tech Tribe helps MSPs speed up that maturity.</span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="none">Nigel and I then discuss the great personality that MSPs have that is while being in an industry with a lot of competition, they care about each other because MSPs are just ‘helpers’ in nature. Nigel also highlights that this is why he built the Tech Tribe community because he loves how MSPs are devoted to the community.</span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="none">We then talk about the important things that most MSP owners should focus on and let go of the techy stuff. Nigel then talks about his experience on the topic and wh