EP086 – MSP Mindset Magic with Richard Tubb & Ian Luckett

<p>A lot of you already know who Richard Tubb is, I presume, but if you don’t, Richard humbly introduces himself. He briefly shares his journey, from selling his MSP business about 11 years ago to now helping MSP business owners avoid the many mistakes he made himself when he was running his MSP business.</p> <p>Kicking off this energy-filled episode, Richard and I started talking straight about the mindset of an MSP business owner. I asked Richard what things that MSP business owners need to get their head around being a business owner with a technical background. Referring to the book <a href= "https://gettingthingsdone.com/">Getting Things Done by David Allen</a>, Richard says that one of the turning points from his experience was not just being busy taking care of the tech but also dealing with Sales, Marketing, Finance, etc., because that’s what being a business owner is all about.</p> <p>It’s not just enough to be a good technician to grow an IT business.</p> <p>Richard also highlights one of the many things he learned from the book was, “If you try and get all the ideas in your head, you end up doing none of them.” He says how important it is to optimize and maximise the tools we have around us rather than keeping everything in our heads.</p> <p>The mind is not a good place to store ideas. Freeing your mind is key. It was after Richard has done the same, was also when a whole world of opportunities opened for him, and it reduces what he calls SPF or Single Point of Failures in the business.</p> <p>Richard then reveals how he was able to sell his business. Although himself is his favourite topic in the world, the business wasn’t built about him. The future is uncertain, and you don’t want to make yourself the key component of the business.</p> <p>Richard and I then talked about how to help MSP business owners who have the FOMO (Fear of Missing Out). Although it might come off as uncomfortable, Richard says that it all just surrounds the idea of one’s ego. Removing yourself, as a business owner from some of