Ep. 162 Delivering to a Tough Audience

<p style="font-weight: 400;">We all want a great audience, and most of the time, that’s what we get. However, sometimes we must face a tough crowd…unsmiling, stone-faced, and seemingly disengaged. What do we do? Today Darren talks with Mark  about a recent experience with a tough audience. Using lessons they both learned from being in that situation, they share common speaker mistakes and break down strategies for identifying and connecting with a tough audience.</p> <p style="font-weight: 400;">SNIPPETS:</p> <ul> <li style="font-weight: 400;">It’s not if, but when you will face a tough audience</li> <li style="font-weight: 400;">Some audiences don’t emote; not emoting doesn’t mean not enjoying</li> <li style="font-weight: 400;">Focus on serving your audience, no matter what happens</li> <li style="font-weight: 400;">Identify and address their top three frustrations and pet peeves</li> <li style="font-weight: 400;">Use before rapport to understand the atmosphere, mood and environment</li> <li style="font-weight: 400;">By failing to research you can create your own tough audience</li> <li style="font-weight: 400;">Avoid investing all your time trying to win over a few disengaged attendees</li> <li style="font-weight: 400;">Focus on those who are engaged</li> <li style="font-weight: 400;">Create a strong connection early</li> <li style="font-weight: 400;">Be willing to get physically close to the audience</li> </ul>