Ep 115: Breaking The Addiction To (Aspirology) Workshops

<p>This is part 1 of a 2-part presentation, "Transforming Towards Customer-Centricity." Part 2 next Wednesday will be about what Agile and Lean really are (might not be what you think), and how we can use those principles in our strategies, planning, and work.</p> <p>Chapters: 0:00 Theme Song and Intro 02:15 We're In Trouble 07:10 Aspirologies™:The Newest Forms of Evangelism 21:43 Lean UX Is Neither Lean Nor UX 51:37 “Democratize,” “Decentralize,” Retrofit, and “Upskill” 1:14:49 Aspirologies: Costs and Budgets 1:23:57 What To Do Instead of Aspirologies 1:34:15 Delta CX Ideation Workshop 1:43:37 Delta CX Risk Mitigation Workshop</p> <p> </p> <p>Watch on YouTube: <a href='https://youtu.be/u6pGxpU133w'>https://youtu.be/u6pGxpU133w</a></p> <p>Marked explicit for a few swear words.</p>