E146: Tom Richardson - Winning with Relationships: The Importance of Supplier and Manufacturer Connections

<p>Tom Richardson is the Director of C&amp;J Supplies, a family-owned business that has been operating for 32+ years. Realising the potential of eCommerce 15 years ago, Tom expanded the business and created Locks Direct, a sister company aimed towards selling padlocks online. </p> <p>At the time, it was a niche marketplace, but with the changing times, the company saw it as a logical step to go online and expand their reach. Today, C&amp;J Supplies and Locks Direct are well-established names, known for reliability and quality in the world of online padlock sales.</p> <p>In this podcast, Tom talks candidly about business. He shares how strong supplier relationships are key to his eCommerce success and how to build trust in a competitive market. Find out the celebrity show that stocked Tom’s products and how that came to be. </p> <p>Don’t miss this episode if you are a retailer in a niche marketplace who wants to scale. From years of ups and downs, Tom knows a thing or two about navigating challenging times, so tune in to hear his advice and tips!</p> <p><br /></p> <p><br /></p>