DR2023 - Hossein Raspberry - The good, the bad and the complex...

The good, the bad and the complex: appreciating complexity through frontline UXR During this presentation, I will delve into the challenges I faced while transitioning from researching consumer products to products used by expert users. I will share how the typical research process gave me limited kind of work I could do and how opening up to rethinking research processes helped me see how far research can go.