Dr Dentist, In Order To Reach Any Goals For 2022, Get Your Team Right, Now!

<p><span style="font-weight: 400;">Spring is almost here! Dr. John is really enjoying his retirement and his time to really dig deep into important topics. One of the most crucial things you can do for your practice is to make sure that you have a team that is motivated. We are going to talk about how to build a team that runs well together in a simple efficient way that doesn't cost a lot.</span></p> <p><span style="font-weight: 400;">We talk about resolving conflict by having truthful honest conversations. We also talk about how staff conflict can drag the whole team down. Breakthrough can be found on the other side of the conflict. Conflict is an unmet need expressed poorly. We dive into finding those unmet needs and having a dream staff in a harmonious environment. </span></p> <p> </p> <p><strong>Show Highlights</strong></p> <p><span style="font-weight: 400;">[06:39] Dr. John shares an office visit where two staff members developed their own little tandem team of two in an office of eight staff members. These two people are creating a negative environment. It's time to get them to refocus and identify the shift.</span></p> <p><span style="font-weight: 400;">[07:54] The entire staff needs to work together and be honest and truthful with each other. </span></p> <p><span style="font-weight: 400;">[10:03] Ask them to share the problem that has splintered the relationship. What happened to your friendship? Please share. </span></p> <p><span style="font-weight: 400;">[11:19] Don't waste time and energy talking negatively.</span></p> <p><span style="font-weight: 400;">[13:05] What do you do when you sense that something is different with your normally great assistant? We get more of the behavior that we reward. There are reinforcements that don't necessarily revolve around money.</span></p> <p><span style="font-weight: 400;">[15:53] You will see changes in a recognized and appreciated team.</span></p> <p><span style="font-weight: 400;">[16:36] We train people how to treat us as individuals. Remember the four Cs? It