Design Research + Tools for Thinking + Using Research Well with Terri Herbert — DT101 E55

<p><span style="font-weight: 400;">Terri Herbert is a design researcher and experienced research manager at Asana. She's fascinated by the complexity of the world of work and interested in researching and modeling complex systems involving people and technology. We talk about doing good design research, ways to ensure design research outputs are used effectively, and how a design researcher supports a team throughout the design process. Show Host: Dawan Stanford</span><span style= "font-weight: 400;"> </span></p> <p><strong>Show Summary</strong></p> <p><span style="font-weight: 400;">Terri’s journey into design research began in the business world of marketing and communications strategy, where she often worked with survey results and collected data. It was there she first came into contact with the concept of user experience and began to use some design thinking ideas in the iterative process of finding solutions. This led her into UX design and she went back to university for a Master’s degree in human-computer interaction. During this time, she discovered her love of research and modeling systems, which has been a part of her work ever since.</span></p> <p><span style="font-weight: 400;">At Asana, Terri’s focus is on understanding how people work together as a team, and on providing ways for teams to work better together. As part of this, she studies team dynamics and team behavior, and looks at individual team member’s skills and abilities. She uses what she learns to motivate team behaviors that foster and maintain a high-functioning work environment.</span></p> <p><span style="font-weight: 400;">We’ll hear more about design research and how Terri uses it to discover insights about how we work, and how she and her team strive to make their research accessible and easy to understand for those who need its insights, and the importance of seeing research itself as dynamic and never-ending.</span></p> <p><strong>Listen in to learn more about:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weig